Name
[Keynote] The AI Control Tower: Your Blueprint for Business Reinvention
Date & Time
Tuesday, March 17, 2026, 2:00 PM - 2:30 PM
Sumeet Mathur
Description

Too many enterprises are drowning in siloed apps and copilots. AI pacesetters are changing that. ServiceNow is their AI control tower, a unified platform that senses, decides, acts, and governs across IT, CRM, HR, and more — driving real outcomes in every corner of the business. It's reinventing how work gets done and defining an entirely new category of software: Work AI. Join us to learn more and uncover the blueprint for putting AI to work.

Baljinder Singh
EXL
Global Chief Information Officer

Harnath Babu
KPMG India
Partner and Chief Information Officer

Abhishek Biswal
Airtel Digital
Chief Business Officer - Digital Services

Vikas Dureja
HCL Tech
VP, IT

Mahesh Chikodi
ServiceNow
Chief Transformation Officer

Sumeet Mathur
ServiceNow India Tech & Business Center
SVP & MD

Pravin Srinivasan
ServiceNow
AVP, CRM

Sonali Samyal
ServiceNow
Director, Solution Consulting, BFSI

Rajiv Narula
ServiceNow
Director, Solution Consulting - TMT

Ganesh Iyer
ServiceNow
Director & Head of Manufacturing, India

Vasant Seksaria
ServiceNow
Director, TMT

Gauravkumar Mahendru
ServiceNow
Director, Technology Workflows

Lavanya Sadasivam
ServiceNow
Director, CRM Solution Consulting ​